Terms & Conditions

Booking Terms & Conditions

1. Booking & Credits

Each booking will deduct 1 credit from your account. Credits are purchased as part of your package and are valid for the duration specified in your purchase agreement.

2. Cancellation Policy

24 hours notice is required for all cancellations. Cancellations made with less than 24 hours notice will result in the loss of 1 credit. To cancel a booking, please contact us as soon as possible.

3. Late Arrivals

Please arrive on time for your scheduled session. Late arrivals may result in a shortened session to accommodate other bookings. Sessions cannot be extended beyond the scheduled time.

4. No-Shows

If you fail to attend a scheduled session without prior notice, you will be charged 1 credit and may be subject to additional fees.

5. Health & Safety

You are responsible for informing us of any medical conditions, injuries, or limitations that may affect your ability to participate safely in training sessions. We reserve the right to modify or discontinue services if we believe there is a risk to your health or safety.

6. Payment & Packages

All packages must be paid in full at the time of purchase. Credits are non-refundable but may be transferred to another member at our discretion.

7. Conduct

We expect all members to treat staff and other members with respect. We reserve the right to terminate services without refund for inappropriate behavior.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.

Questions? If you have any questions about these terms, please contact us through the messaging system in your member area.