Terms Conditions | The Movement

The Movement – Terms & Conditions

Last Amended: 23rd January 2026

1. Payments

All services operate on a pre-pay basis. Sessions, subscriptions, or programmes will only be delivered once payment has been made in full.

Where applicable, fees are billed on a recurring basis and are due on the same date as the initial payment. Payment history is available via the App.

If payment fails, access to Services may be suspended until fees are brought up to date.

2. Packages, Subscriptions & Commitments

Different services offered by The Movement are subject to different commitment structures:

2.1 Online Subscriptions (The Movement App / Digital Services)

Online subscriptions may be offered on a rolling weekly or monthly basis, with or without a free trial, as described at sign-up. Specific terms relating to subscriptions and free trials are set out in Section 14 of these Terms.

2.2 The Movement Online (Legacy / Programme Access)

1-month rolling
3-month minimum term
30 days' cancellation notice required via email to jonathan.sparkes@hotmail.co.uk

2.3 Personal Coaching

3-month minimum term applies (with or without a programme)
30 days' cancellation notice required via email

2.4 Ad-Hoc Packages

All credits expire after 12 weeks from date of purchase

3. Cancellations & Rescheduling (Coaching Services)

30 days' notice is required to cancel any rolling or fixed-term coaching package.
A minimum of 24 hours' notice is required to reschedule or cancel a booked session.
Sessions cancelled with less than 24 hours' notice will be deducted from your package.
If a session is cancelled by The Movement, it will be rescheduled or credited forward.

4. Session Credits

Package credits will always be used before any "Additional Session" credits.
Additional Session credits are non-refundable.
Missed sessions due to absence, holiday, or sickness must be used within the same month or carried over into the following month only.
If carried-over credits cannot be used, a refund for those credits will be issued once the following month's fees have been paid.

5. Refunds & Price Changes

Refunds are issued at the discretion of The Movement, except where The Movement is unable to deliver purchased sessions, in which case unused sessions will be refunded.
Prices are subject to change with a minimum of 30 days' notice. Price changes will not apply retroactively.
Subscription-specific refund rules are set out in Section 14.

6. Session Standards

Personal Coaching sessions are 55 minutes in duration.
Lost time due to client lateness cannot be reimbursed.
Clients are expected to complete an appropriate warm-up and cool-down. Guidance can be provided if required.

7. Health, Safety & Liability

Results are not guaranteed. Progress depends on individual effort and consistency.
You confirm that all PAR-Q and health screening information provided is accurate and that you will notify The Movement of any changes to your health.
You acknowledge that physical exercise carries inherent risk.
To the maximum extent permitted by law, The Movement accepts no liability for injury except where caused by gross negligence or intentional act.
The Movement shall not be liable for any indirect, incidental, or consequential damages.
You are responsible for ensuring that you are medically fit to participate in any activity.

8. Conduct & Termination

The Movement reserves the right to suspend or terminate access to Services where these Terms are breached, including but not limited to repeated no-shows, non-payment, or inappropriate behaviour.

9. Media Use

Photos or videos may occasionally be taken during sessions or activities for promotional use. Please inform your coach if you do not wish to be included.

10. Force Majeure

In the event of circumstances beyond The Movement's reasonable control (including gym closures, strikes, extreme weather, or public health restrictions), Services may be adapted (for example, rescheduled, delivered online, or expiry extended) as a fair alternative to refunds.

11. Entire Agreement

These Terms represent the entire agreement between you and The Movement and supersede any prior verbal or written agreements.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. General

All bookings and purchases must be made through The Movement App or approved platforms.
Jonathan Sparkes operates as a self-employed, independent Personal Trainer, Group Exercise Instructor, and British Weightlifting Coach. Your contract is directly with The Movement.

14. Subscription, Free Trial & Billing Terms (Online Services)

This section applies specifically to online subscriptions and digital services provided through The Movement App.

14.1 Free Trial Access

We may offer new users a 7-day free trial ("Free Trial") to explore selected features of The Movement App.

The Free Trial begins on the date of sign-up and ends 7 calendar days later.

During the Free Trial, users may access digital content and features as described at the time of sign-up.

No payment details are required, and no charges are applied during the Free Trial period.

The Free Trial does not automatically convert into a paid subscription.

At the end of the Free Trial, access to subscription-only features will be restricted unless a Movement package is purchased.

14.2 Access After Free Trial

When the Free Trial ends, your account will remain active, but access to paid features will be limited.

To continue using subscription features, you must actively purchase a Movement package.

No payments will be taken unless and until you complete a subscription purchase.

14.3 Subscription Billing

Monthly subscriptions are billed on the same day of the month as your initial payment.

Payment will be taken on the same date each month until you cancel your subscription.

Weekly subscriptions are billed on the same day of the week as your initial payment.

Example: If you subscribe on the 18th of the month, your monthly subscription will renew on the 18th of each subsequent month.

14.4 Payment Authorisation

When you purchase a subscription, you authorise The Movement (or its third-party payment provider) to securely store your payment details and to collect ongoing subscription fees on the scheduled billing date (same day each month or week as your initial payment), until the subscription is cancelled.

14.5 Cancellation

You may cancel your subscription at any time via your account settings.

Cancellation will take effect at the end of the current paid billing period.

No further charges will be taken after cancellation, and access will remain available until the end of the period already paid for.

The Movement Inner Circle (WhatsApp Group) – Terms & Conditions

Participation in The Movement Inner Circle WhatsApp group is optional and subject to the following conditions.

1. Privacy & Respect

Your mobile number will be visible to other members.
Do not use another member's details without explicit consent.
Harassment, unsolicited messaging, or misuse of information is prohibited.
Content shared in the group must not be shared externally without consent.

2. Conduct & Engagement

The group exists to support, encourage, and motivate.
Be respectful, inclusive, and constructive.
No offensive language, discrimination, advertising, or spam.

3. Purpose & Boundaries

The group is not a substitute for medical advice.
The group is not monitored 24/7.
Urgent or private matters should be raised through official channels.

4. Moderation & Removal

The Movement may remove members for breaches of these terms.
Serious or repeated breaches may result in termination of services.
Safeguarding concerns may result in escalation where appropriate.

5. Shared Responsibility

This community thrives through mutual respect, positive contribution, and shared accountability.